ABOUT US

Founded in New York City in 2010, Madison Avenue Couture is the most trusted dealer in the United States for authentic Hermès and Chanel merchandise in the secondary market. Our commitment to authentic-only items and to the best shopping experience possible has enabled us to build a client base in the thousands, which include celebrities, socialites, stylists, concierge services, and large e-commerce sites, who all attest to our commitment that each item we sell is authentic.

We have one of the largest online collections of store fresh, never worn and like new Hermès handbags in the world, with new merchandise being offered several times a week. We also carry a limited collection of hard to find vintage Hermès pieces.  In addition, we carry a collection of new/never worn Chanel handbags, Louis Vuitton handbags, and Hermès jewelry and accessories.

If we do not have a particular piece you are seeking in stock, our concierge team will do everything to locate it.

We typically ship within 24-hours of receipt of payment during business days and we are available to respond to inquiries via phone, text or email almost 24/7.

Client Commitment

Madison Avenue Couture was built on the belief that women around the world should have access to handbags that are often unavailable to all but the very privileged.

In curating our collection, part of our mission has been to offer products that are “investment grade,” pieces that are likely to maintain close to their value over time. The classic styling and high quality of Hermès and Chanel handbags in particular, make them timeless pieces that can be passed down to the next generation or sold at attractive prices in the active and thriving resale market.

Our clients trust and rely on our input and insight; they regard Madison Avenue Couture as the place to purchase luxury handbags or accessories often not available at the store. From the uninitiated to the collector, we can speak at the appropriate knowledge level and provide the advice they need.  Acting as advisors rather than sales people, we build close and loyal relationships translating to a high level of client satisfaction and retention and a strong referral base.

As an online business, we know how important it is that our product catalog has accurate and detailed photographs and descriptions. Since we have ownership and possession of our inventory, our clients are assured that the item as described is the item they will receive.

Selling And Consignment

We are always expanding our curated collection of ultra-luxury Hermès, Chanel, and Louis Vuitton handbags and accessories, and we could not do that without our trusted sellers and consignors. We typically purchase items outright, quickly turning your unwanted luxury items into cash. Our payment is consistently among the highest in the industry, meaning more money for your items. Handbags and accessories that we do not purchase immediately are typically accepted for consignment. Our sell-through on consigned items, in terms of prices realized and time to sale, is also among the industry’s best.

Authenticity Guaranteed 

As specialists concentrating in a few brands, we have dedicated ourselves to understanding the markings and quality standards of the products these brands produce. As established dealers, virtually all of our merchandise comes from our network of trusted sources. Furthermore, since almost all of our items are from recent collections and have never been carried, we can typically trace them back to the boutique or store from which they were originally purchased.

Should we ever have the slightest question about the authenticity of an item, we use established third-party authenticators which, although not affiliated with the brands, have proven to be respected experts for their authentication knowledge.

Although not affiliated with or a licensed boutique of the brands it sells, Madison Avenue Couture guarantees that all of its products are authentic and in the condition pictured and described. In the extremely unlikely event that something is found to be not authentic, we will refund 100% of the original price.